Softency

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Assistants, agents and models

AI that works on your data and your use case

We build assistants, retrieval systems and document tools around your own content, with evaluation and guardrails so the results are reliable enough to trust.
Grounded in your data
Human review built in
Provider-independent
What is included

Everything in ai development, covered

AI assistants

Chat and voice assistants for customers or staff, tuned to your tone and policies.

Retrieval and search

Answers drawn from your documents, with sources shown to the reader.

Document intelligence

Extract, classify and summarize contracts, invoices and forms.

Agents and tools

Systems that call your APIs to take actions, with approval steps where needed.

Evaluation

Test sets and scoring so quality is measured, not guessed.

Privacy and safety

Access controls, redaction and clear data handling for sensitive content.
How we work

A clear path from brief to delivery

Step 1

Frame

Pick one narrow, valuable use case and define what good looks like.
Step 2

Prototype

A working demo on real examples within a couple of weeks.
Step 3

Evaluate

Measure accuracy, failure cases and cost before scaling.
Step 4

Deploy

Ship with monitoring, feedback loops and an update plan.
Tools we use

Proven tools, chosen for your project

We pick technology to fit your goals, team and budget, never the other way round. Typical choices for this service include:
Related project · Concept
A concept assistant that reads your help center and past tickets to draft accurate replies for support agents.
FAQ

Questions about ai development

We choose per project. Hosted models are quick to start, while open models can suit strict privacy or cost goals. We explain the trade-offs and avoid lock-in.

Any language model can be wrong. We reduce this by grounding answers in your documents, showing sources and adding review steps for important actions.

Usually not. Most business use cases work better with retrieval than with training. If fine-tuning is justified, we explain why first.

Explore other services

Web, mobile and SaaS
Sites and online stores
Workflows and integrations
SEO, ads, social and email
Promos, reels and explainers
Product and interface design

Let's plan your ai development project

Tell us what you need. You will get a clear next step and a rough plan after a short call.
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